From My Author’s POV
No Bunk – Customer Service and Care Truth #9 – Customers Need an Incentive to Continue a Relationship with You.
Today’s post is from my family business memoir, No Bunk, Just BS (Business Sense), which is my latest book. This post is based an excerpt from Chapter 4 – Customer Service and Care Truths. Below is the wise advice that emphasizes the importance of understanding and knowing what your customers needs as an incentive to continue their…
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You are Invited to My “No Bunk” Book Launch Party!
SAVE THE DATE Saturday, October 27, 2018 You are invited to my No Bunk, Just BS (Business Sense) 50 Timely and Timeless Truths Business School Cannot Teach You! Book Launch Party! Reading and Signing 2:00 pm – 4:00 pm Arboria of Long Grove 2300 IL Route 53, Long Grove, IL R.S.V.P. to me at sheila@sheilaglazov.com…
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“Learning Is Sweet!” – A Family Tradition!
On Sunday afternoon, our family gathered on our porch for an Orange Brain Fun Celebration of the first week of school and our daughter-in-law Sheryl’s birthday. The beginning of the school year always evokes a copious memories from my childhood, my teaching career, and our sons’ experiences from nursery school (that is what it was called…
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How to Solve the Mystery of Writing a Book?
I find it fascinating that so many people are eager to know how an author writes a book. On Sunday, I enjoyed attending Laurie Buchanan’s exciting outdoor book signing event for her splendid new book, The Business of Being: Soul Purpose In and Out of the Workplace. Several attendees asked Laurie questions about how her writing…
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Thankful for the “LIKES” on my Facebook Sheila Glazov Author Page!
I am thankful for everyone who contributed their “Like” to my Sheila Glazov Author Facebook Page! I was delighted with all the responses and “Likes.” More “Likes” would also be appreciated, if you missed my New Book blog post, last Tuesday. I had asked people to click on my Sheila Glazov Author Facebook Page link and “Like” my Facebook Author Page! I explained…
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Discover how “4-H Life Skills” can benefit you in your home and workplace!
My Green Brain has enjoyed researching information on the extensive 4-H organization website. I am gathering facts to prepare and customize my What Color Is Your “Leadership” Brain?® Keynote presentation for the Western 4‐H Institute 2018, on Monday, February 5th. “Since 4‑H began more than 100 years ago, it has become the nation’s largest youth development organization. The 4‑H idea is…
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Do you know what racism feels like?
How many of us know what racism feels like? We may understand what racism is. However, do we actually know that feeling of racism, which is hatred, prejudice, discrimination, or antagonism directed against someone of a different race based on the belief that one’s own race is superior? I know what racism feels like. I…
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Discover 4 reasons why people are willing to take risks and go out on a limb!
Last week, I was surprised to see a dozen robbins braving our frigid Chicago winter. They were sitting on the brick walkway to our home and eating the little red crab apples that had fallen from our crabapple tree. Then I noticed other robbins perched on several thin limbs of the tree gathering more frozen fruit…
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Do You Know How to Effectively Recognize, Deal with, and Prevent Bully Behavior?
October is Bully Prevention and National Domestic Violence Awareness Month, a time to think about the adults and children who have experienced Bully Behavior, and how the 4 Brain Color Personalities, recognize Bully Behavior, how each one feels bullied, and how they courageously deal with and redirect Bully Behavior. Sady, we read, listen, and/or watch…
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4 Brain Color Tips To Help Your Make Other People Feel Comfortable
I have been developing and customizing a What Color Is Your “PR Communications” Brain?® Program for the PR Council of Lake County in Illinois. A critical part of a PR consultant’s or specialist’s job is to establish and maintain relationships with an organization’s target audience, the media, and/or specific individuals. They need to make others…
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How does your Brain Color Personality demonstrate and value Trust and Trustworthiness?
My parents always had a copy of Reader’s Digest in our home and I have continued to enjoy the stories and articles since I was a teenager. My Blue Brain loves the human interest stories; my Yellow Brain enjoys the organization and selection of the stories; my Green Brain likes the facts and information offered in the articles,…
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10 Clues for Sincere Listening to Improve Your Communication Skills
This afternoon, I was researching a photo to use for an appropriate slide in new What Color Is Your Brain? presentation. I clicked on Google Images and typed “people listening senior” in the search space. To my surprise, most of the photo were seniors wearing headphones, ear buds, or holding a boom box. It seems…
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