Do you listen to the words you and others use?
Have you ever wondered why some people say, “No problem.” after you say, “Thank you.”
I do, especially, when I have called about a problem.
I appreciate words.
Often, my “Author’s Point of View” makes me cranky when I hear words used and abused.
I understand that the customer service representative is there to help me and they may not feel it is a problem to assist me. However, he or she does not have the problem. I find it disconcerting because I have the problem or I would not have contacted them.
I also find the phrase perplexing after I make a purchase and say “Thank you”;
and the cashier replies, “No Problem.”
Why is that a problem? It makes no sense. I just gave them my money.
Whatever happened to “You are welcome” or “You’re welcome?
When my “Yellow Brain” is feeling extremely well mannered, my reply to others’ “No problem” is:
“I did not give you a problem!”
I think it should be “no problem” to say:
What words do you think are used and abuse?
Sheila N. Glazov, Author, Personality Type Expert, Professional Speaker and Educator
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