Wow! Over 35,000 “What Color Is Your Brain?” Books Sold!

Happy Book Birthday! What Color Is Your Brain?® was published in 2007. I always think of its birthday in October. It is hard to believe that my book is 14 years old this month! Printing Last week, my aquisition editor Brien Cummings sent me an email that said: “We are in the process of stocking…

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Attention Jeff Bezos: Unsatisfactory & Disappointing Customer Service from Amazon’s Kindle Direct Publishing (KDP)!

The following is the email message I sent to Jeff Bezos jeff@amazon.com and his “elite team.” “Bezos views that email address, jeff@amazon.com, as a way to stay close to customers.” Dear Mr. Bezos, I am writing to inform you of a failure in KDP’s customer service. I know that you are engaged with international multi-billions dollar issues and devoting…

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10 Clues for Sincere Listening to Improve Your Communication Skills

This afternoon, I was researching a photo to use for an appropriate slide in new What Color Is Your Brain? presentation. I clicked on Google Images and typed “people listening senior” in the search space. To my surprise, most of the photo were seniors wearing headphones, ear buds, or holding a boom box.  It seems…

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