No Bunk – Customer Service and Care Truth #9 – Customers Need an Incentive to Continue a Relationship with You.

Today’s post is from my family business memoir, No Bunk, Just BS (Business Sense), which is my latest book. This post is based an excerpt from Chapter 4  – Customer Service and Care Truths. Below is the wise advice that emphasizes the importance of understanding and knowing what your customers needs as an incentive to continue their…

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