This week’s Customer Service  advice is from my family business memoir, No Bunk Just BS (Business Sense) Timely and Timeless Truths Business School Cannot Teach You!. I Am Your Customer is the  No Bunk Truth #3: Customers need an incentive to continue a relationship with you in Chapter 4 – No Bunk Customer Service and…

Read more

Today’s post is from my family business memoir, No Bunk, Just BS (Business Sense), which is my latest book. This post is based an excerpt from Chapter 4  – Customer Service and Care Truths. Below is the wise advice that emphasizes the importance of understanding and knowing what your customers needs as an incentive to continue their…

Read more

Have ever felt discouraged and wished you had another person’s life? If you have, I would like to share my mother’s my wisdom and insight with you. Just imagine, everyone you know or admire putting their “Suitcase of Life” on the street with yours. Then you have the opportunity to examine all the suitcases. As…

Read more

My dear friend, author Caryn Amster is a Green Brainer. Recently, I began investigating several changes for my business and thinking about her words of wisdom. I have found it encouraging to follow Caryn’s valuable and sage advice for my research projects. I am sure her wisdom will help me discover the appropriate solutions and make effective decisions. “You have to kiss a lot of frogs until you find a…

Read more

Today, my Orange Brain was delighted to receive a Google Alert letting me know that my interview with Amy Mercer about my children’s fairy tale, Princess Shayna’s Invisible Visble Gift was now online. Amy is the author of The Smart Woman’s Guide to Diabetes: Authentic Advice on Everything from Eating to Dating and Motherhood.  Amy, who has Type 1 diabetes is a free lance…

Read more