Exceptional Customer Service from Zamzar to Easily, Quickly, and Perfectly Convert Documents

Need to Convert Documents

I have been diligently working on my What Color Is Your Brain?® Train The Trainer Program. I have been working with a copious amount of program/workshop handouts and workbooks that I developed for my clients over the past 30+ years.

Document Format

I developed 90% my porgram using the Microsoft Publisher Program to create and publish a majority of the documents. For my training program I needed to create the Training The Trainer materials in Microsoft Word documents that most people have on their computers.

Quick, Easy, and Perfect Zamzar File Conversion

I searched the web and discovered Zamzar File Conversion site. The program is quick and easy to download my publisher documents and have them converted to perfect word documents!

3 Quick and Easy Steps

The 3 quick and easy steps are: 1. Choose a file, 2. Convert to (a selection of document files), and 3. Convert now! The download it rapid and perfect. All I have to do is save the document in a new Word document for my Training program! I also will include a link to Zamzar for trainers, if they want to convert the PDF documents I will be sending them.

Thoughtful and Generous Customer Service

After I downloaded the program, I received and email from Mike , who is a Co-Founder at Zamzar, with a welcome message and a reminder about a discount. I replied to Mike and told him was not able to return to the discount email. Then I received a message Grace, who is a Customer Support Specialist, telling me a refund was issued and a receipt was sent to my registered email address. Wow! What a delightful surprise!

Exceptional Surprise and Service

I immediatey responded to Grace and thanked her for her kindness and generosity! I also told her I would post about my exceptional experience on my social media sites. Grace replied, “It is such a huge help to us as a small company. As ever, if you have any questions, problems or concerns, please feel free to reach out – we’re happy to help.”

Final Thought: A Grand Testimonial

I am delighted to write this grand tesimonal and share my remarkable Zamzar experience and customer service with others!

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What Color Is Your Brain?

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