Exceptional Customer Service from Zamzar to Easily, Quickly, and Perfectly Convert Documents

Need to Convert Documents

I have been diligently working on my What Color Is Your Brain?® Train The Trainer Program. I have been working with a copious amount of program/workshop handouts and workbooks that I developed for my clients over the past 30+ years.

Document Format

I developed 90% my porgram using the Microsoft Publisher Program to create and publish a majority of the documents. For my training program I needed to create the Training The Trainer materials in Microsoft Word documents that most people have on their computers.

Quick, Easy, and Perfect Zamzar File Conversion

I searched the web and discovered Zamzar File Conversion site. The program is quick and easy to download my publisher documents and have them converted to perfect word documents!

3 Quick and Easy Steps

The 3 quick and easy steps are: 1. Choose a file, 2. Convert to (a selection of document files), and 3. Convert now! The download it rapid and perfect. All I have to do is save the document in a new Word document for my Training program! I also will include a link to Zamzar for trainers, if they want to convert the PDF documents I will be sending them.

Thoughtful and Generous Customer Service

After I downloaded the program, I received and email from Mike , who is a Co-Founder at Zamzar, with a welcome message and a reminder about a discount. I replied to Mike and told him was not able to return to the discount email. Then I received a message Grace, who is a Customer Support Specialist, telling me a refund was issued and a receipt was sent to my registered email address. Wow! What a delightful surprise!

Exceptional Surprise and Service

I immediatey responded to Grace and thanked her for her kindness and generosity! I also told her I would post about my exceptional experience on my social media sites. Grace replied, “It is such a huge help to us as a small company. As ever, if you have any questions, problems or concerns, please feel free to reach out – we’re happy to help.”

Final Thought: A Grand Testimonial

I am delighted to write this grand tesimonal and share my remarkable Zamzar experience and customer service with others!

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What Color Is Your Brain?

Receive your FREE Chapter, #7 Your Romantic Relationships, from the original What Color Is Your Brain?® book, when you sign up for my Sheila’s Brain Blog section at the bottom of my homepage!

My family business memoir No Bunk, Just BS (Business Sense) is available on Amazon.com.
10% of royalties from the sale of No Bunk will be allocated to the Raue Center for the Arts Educational Programs

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