Crisis Management In Color

Yesterday, I relieved the following email from my friend, Maureen Manning-Rosenfeld, MS, LCPC, CDVP, CPAIP, Director of Client Services, Community Crisis Center in Elgin, Illlinois.

“…your ears must have been ringing yesterday!

I’ve added the Color Test to our 40 hour training of new interns, staff, volunteers, and other professionals who want to become certified. (I also plugged your book!) Everyone had a great time with it.

Both of my new Bachelor of Social Work interns tested Blue (no surprise there). I am actually getting really good at predicting someone’s color before they announce it!

We had a funny moment when one of the professionals, a male Social Worker who’s been in the field for 30+ years, told the interns, “Don’t worry, you’ll change.” He tested as follows: Orange-Green-Yellow-Blue!!! 

I used the info to explain that the different colors approach Crisis Intervention differently. There is no wrong way, just different approaches.

AND the beauty of the team here is that different counselors click with different clients —
for instance, on our 8-4 shift, we have a green Supervisor, one yellow Case Manager and one blue Case Manager.

One of the new staff members commented that thinking back to my lecture on professional ethics from the day before, she could see how the Yellow staff help the Blues from crossing over their boundaries from professional to personal relationships. Click!!! 
 
As ever, thanks for your body of work, which has helped improve the services that we provide here.
 
Maureen”

This gracious email is a perfect example of how the What Color Is Your Brain?
approach can be applied to a crisis or non-crisis situation.

 


Sheila N. Glazov ~ Author ~ Speaker ~ Educator ~ Personality Type Expert
Please, visit my website to learn more about your Brain Colors, my What Color Is Your Brain? book and workshops. 10% of the royalties from the sale of my book is allocated to JDRF (Juvenile Diabetes Research Foundation)

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