Last weekend, in preparation for our son, Noah, our daughter-in law, Kelly, and our granddaughter, Yasmin moving back to Chicago from Sao Paulo, Brazil, I began organizing miscellaneous items I had stored in Noah’s room
I was elated when I re-disovered two black cardboard three ring binders that contained HI-LITER newsletters from the 1970’s. The bi-weekly newsletters were an archival sampling of “Life at LAB-LINE Instruments.” LAB-LINE was the laboratory instrument business my parents, Alexander and Sylvia Newman, founded in 1952.
As I began reading the articles, the business wisdom my father and his employees wrote and/or contributed to the HI-LITER, resonated with me. Treasures were buried within the pastel colored pages.
For example: The header of the newsletter was the LAB-LINE Mission Statement written in a bold font (My father was a direct, no frills, individual.) :
THE OBJECTIVE OF LAB-LINE SHALL BE TO PROVIDE THE SCIENTISTS AND OUR DEALER WITH THE BEST MADE, BEST PERFORMING, AND MOST MODERN INSTRUMENTS AT COMPETITIVE PRICES; TO PROVIDE JOBS AND JOB SECURITY FOR THOSE OF OUR EMPLOYEES WHO APPLY THEMSELVES CONSISTENTLY AND EFFECTIVELY TO THEIR JOBS; AND TO MAKE A REASONABLE PROFIT TO CONTINUE ITS OPERATIONS AND MAINTAIN ITS OBJECTIVES. IF WE MAINTAIN THESE OBJECTIVES, NO POTENTIAL USER CAN POSSIBLY REFUSE TO BUY OUR INSTRUMENTS.
As an experiment, fill in the blanks below and see how the statement impacts your thoughts about your business and/or Mission Statement.
THE OBJECTIVE OF _______________ SHALL BE TO PROVIDE ____________ AND _________ WITH THE BEST _________, BEST _____________, AND MOST ______________ AT COMPETITIVE PRICES; TO PROVIDE JOBS AND JOB
SECURITY FOR THOSE OF OUR EMPLOYEES WHO APPLY THEMSELVES CONSISTENTLY AND
EFFECTIVELY TO THEIR JOBS; AND TO MAKE A REASONABLE PROFIT TO CONTINUE
ITS OPERATIONS AND MAINTAIN ITS OBJECTIVES. IF WE MAINTAIN THESE
OBJECTIVES, NO POTENTIAL USER CAN POSSIBLY REFUSE TO BUY OUR _______________________.
I admired the sense of community each newsletter embodied. The pages announced and offered suggestions, recipes, acknowledgments of birthdays, wedding anniversaries, anniversaries of employment at LAB-LINE, condolences, world news, editorials, cartoons and inspirational poems. It was fascinating to recognize and realize that the business wisdom that was applicable in the 1970’s is just as, if not more, applicable today!
My father and mother at the LAB-LINE 25th Anniversary Celebration in the lunchroom.
My mother is reading a 4 page poem our cousin, Ann Robbin,
who worked at LAB-LINE, wrote for the auspicious occasion.
Please, enjoy the following thought-provoking anonymous poem. It was one of my father’s favorites.
I stood on the streets of a busy town,
Watching men tearing a building down.
With a ho, heave ho, and a lusty yell,
They swung a beam – and a side wall fell!
I asked a foreman of the crew,
“Are those men as skilled as those
You’d hire if you wanted to build?”
“Ah, no” he said, “no, indeed,
Just common labor is all I need.
I can tear down as much in a day or two
As it would take skilled men a year to do.”
And then I thought as I went on my way,
Just which of these two roles am I trying to play?
Have I walked life’s road – with care;
Measuring each deed with rule and square,
Or am I one of those who roams the town,
Content with the labor of – tearing down.
Sheila N. Glazov ~ Author ~ Speaker ~ Educator ~ Personality Type Expert
Please, visit my website to learn more about your Brain Colors, my What Color Is Your Brain? book and workshops. 10% of the royalties from the sale of my book is allocated to JDRF (Juvenile Diabetes Research Foundation)
alexander and sylvia newman
business mission statement
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